Privacy Policy for Maryland Pest Pros in Rockville, MD

Last updated: October 2026

When you request pest control service from Maryland Pest Pros, we collect the details needed to schedule and perform the work. This typically includes your name, phone number, email address, and the service address where our technicians will treat the property. If you fill out a form on our website, we receive whatever information you submit, such as the pest problem you are dealing with, preferred appointment times, and any notes about access to your home.

We also keep records of the services we perform at your property, including inspection findings and treatment notes, so future visits go smoothly. Like most websites, our site collects basic analytics data pages viewed, approximate location, browser type that helps us understand how visitors use the site. This analytics information does not identify you personally.

We only ask for what we need to serve you, and we do not collect sensitive personal details unrelated to pest control work.

To run scheduling, payments, and our website, Maryland Pest Pros relies on a small number of third-party service providers. These fall into three general categories: scheduling and calendar software that manages appointments, payment processors that handle card transactions securely, and analytics tools that show us how people use our website.

Each of these vendors processes data under its own privacy policy, which we encourage you to review. We choose providers that follow standard security practices, and we share only the minimum information they need to do their job for example, a payment processor receives billing details but not your pest inspection history.

We do not use third-party advertising networks that follow you across the web, and we do not permit our vendors to use your information for their own marketing. If we ever add a new category of vendor, we will update this policy to reflect it.

We keep service records inspection reports, treatment notes, and invoices for as long as needed to honor warranties, meet state recordkeeping requirements, and provide consistent care on repeat visits. If your home has an ongoing termite warranty or a seasonal treatment plan, we retain the related history so our technicians know what has been done before.

Form submissions and inquiries are kept until the request is resolved and the job is closed out. Analytics data from our website is kept in aggregate form and is not tied to your identity.

When information is no longer needed, we delete it or strip it of personal identifiers. You may also ask us to delete your records sooner. We will honor reasonable deletion requests, though we may retain what law or a valid warranty requires us to keep. If you have questions about a specific record, just ask and we will tell you what we have and why.